About Us

Unearthing Unparalleled Entertainment with Mummy's Jewels

At Mummy's Jewels Entertainment Ltd., we are more than just a game provider; we are architects of exhilarating experiences, committed to delivering innovative, fair, and responsible online slot entertainment. As the creators of the acclaimed "Mummy's Jewels" slot game, we blend ancient mystique with cutting-edge technology to offer players and casino operators an unparalleled journey into the heart of excitement.

Our mission is simple: to craft engaging, high-quality slot games that captivate players while upholding the highest standards of integrity, transparency, and player protection. We are driven by a passion for gaming innovation and a steadfast dedication to responsible operation, ensuring that every spin is not only thrilling but also fair and secure.

Our Commitment to Trust & Transparency

Mummy's Jewels Entertainment Ltd. is built on a foundation of trust, transparency, and unwavering regulatory compliance. We understand the critical importance of demonstrating our legitimacy and expertise to every player, every partner operator, and every regulatory body. We are a fully licensed and regulated online gambling operator in Great Britain, adhering to the strictest industry standards.

Registered Company Details:

Ownership Transparency: Mummy's Jewels Entertainment Ltd. is a privately held company. Full ownership details are filed with Companies House, available for public inspection.

Key Personnel:

Our leadership team is dedicated to ensuring strict adherence to all regulatory and operational standards, fostering a culture of compliance and integrity:

• Chief Compliance Officer (CCO): Mr. Alistair Finch ([email protected])
• Money Laundering Reporting Officer (MLRO): Ms. Bethany Clarke

Crafting Exceptional Gaming Experiences: The Story of Mummy's Jewels

Our expertise is best demonstrated through the games we create. "Mummy's Jewels" is a prime example of our dedication to technical excellence, innovative gameplay, and commitment to fair play. As the official home of this thrilling slot, we invite you to discover the meticulous detail and player-centric design that defines our work.

Technical Excellence & Innovation:

"Mummy's Jewels" is a cutting-edge video slot designed for maximum engagement and excitement. It features 243 ways to win, ensuring dynamic gameplay with every spin. Our innovative approach is evident in:

Fair Play & Transparency:

Our commitment to fairness is embedded in every aspect of "Mummy's Jewels":

• Transparent RTP: The game boasts a highly competitive Return to Player (RTP) rate of 96.50% (base game), with slight variations for buy features (96.50% for Buy Respins, 96.51% for Buy Combo), ensuring transparency and a fair chance of returns over time.
• Independently Audited RNG: The Random Number Generators (RNGs) that power "Mummy's Jewels" are rigorously tested and certified by Gaming Laboratories International (GLI), an industry-leading independent auditor. This guarantees that all game outcomes are truly random, unbiased, and unpredictable.
• eCOGRA Certified: Our games and operational processes are regularly audited and certified by eCOGRA, an internationally approved testing agency, confirming our adherence to fair and responsible gambling practices.
• Segregated Player Funds: For ultimate player confidence, all player funds are held in segregated bank accounts, entirely separate from our operational funds. This ensures that your deposits are always protected and available for withdrawal.

Responsible Game Design:

While "Mummy's Jewels" offers high excitement with its high volatility (rated 5 out of 5 lightning bolts), we design our games with player safety in mind. High volatility means less frequent but potentially larger wins, and we are committed to providing tools and information to help players manage their play responsibly. The maximum win potential of 10,000x the bet is clearly stated, ensuring players are fully informed.

Responsible Gambling & Player Protection

Mummy's Jewels Entertainment Ltd. is deeply committed to promoting responsible gambling and providing robust support for those who need it. We believe that gaming should always be a source of entertainment, not financial distress. We offer various tools and resources to help you manage your play effectively.

Responsible Gambling Support:

• Dedicated Contact: For assistance with setting limits, self-exclusion, or any responsible gambling concerns, please contact our specialised team: [email protected]
• Player Tools: We provide comprehensive tools within your account settings, including deposit limits, spending limits, loss limits, and reality checks, to help you stay in control.
• Self-Exclusion: Information and tools for self-exclusion are readily available in your account settings and through our support team. We are fully integrated with GamStop, the national online self-exclusion scheme for the UK.

External Support Organisations (UK):

If you or someone you know is struggling with gambling, please reach out to these independent, free, and confidential organisations:

Security, Fairness & Trust

Your security and the fairness of our games are paramount. We employ industry-leading technologies and undergo regular audits to ensure a trustworthy gaming environment for both players and our casino operator partners.

Security Measures:

• SSL/TLS Encryption: Our website uses advanced SSL/TLS encryption to protect all your personal and financial data. You can verify this by the padlock icon in your browser's address bar.
• PCI DSS Compliance: We are fully compliant with Payment Card Industry Data Security Standard (PCI DSS) requirements, ensuring the secure processing of all payment transactions.
• ISO 27001 Certified: Our information security management systems are certified to ISO 27001 standards, demonstrating our rigorous commitment to robust data protection and information security.

Industry Associations:

We are proud members of leading industry bodies that promote high standards and best practices:

• Betting and Gaming Council (BGC): As a member of the BGC, we align with the leading trade association for the UK's betting and gaming industry, committed to raising standards, promoting safer gambling, and ensuring integrity.
  • Website: bettingandgamingcouncil.com

Dispute Resolution

We aim to resolve all player complaints fairly and efficiently. If you have a complaint, please follow our internal procedure first.

Internal Complaint Procedure:

1. Contact our Customer Support team via live chat, phone, or email ([email protected]) with details of your complaint.
2. We will acknowledge your complaint within 24 hours and provide a unique reference number.
3. We aim to resolve all complaints within 8 weeks. You will be kept informed of our progress.

Alternative Dispute Resolution (ADR) Provider:

If you are not satisfied with the resolution provided by Mummy's Jewels Entertainment Ltd. after completing our internal complaints procedure, you have the right to refer your dispute to our appointed Alternative Dispute Resolution (ADR) entity:

Data Protection & Privacy (GDPR Compliance)

We are fully committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and all relevant UK data protection laws. We act as the data controller for the personal data we process.

Data Protection Officer (DPO):

For any questions or concerns regarding your personal data, to exercise your data subject rights, or for general privacy inquiries, please contact our Data Protection Officer:

• Email: [email protected]

For more detailed information on how we collect, use, store, and protect your personal data, including our lawful grounds for processing and data retention periods (a minimum of 5 years under AML requirements), please refer to our comprehensive Privacy Policy.

Contact Us

Your trust and satisfaction are paramount. Our dedicated support team is available to assist you with any questions, technical issues, or account queries. We offer multiple channels for your convenience, ensuring prompt and helpful responses.

General Enquiries & Customer Support: